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Conditions of Use


Wegener Media accepts no responsibility or liability for the use of, missuse, or abuse of any item purchased. Wegener Media products are not intended for life-threatening use or critical applications. WM shall not be responsible for failure of equipment nor complications arising from failure, beyond replacement or refund of the purchase price of equipment.

All systems sold are warranted as noted on the page listing, unless systems have been physically or electronically damaged, tampered with, opened, disassembled, or otherwise modified from the original configuration and condition shipped. Systems which show evidence of liquid damage are also considered abused, and are not covered under warranty. Systems are shipped with warranty seals containing the statement "Warranty Void if removed". Seals which are tampered with, removed, disabled, or otherwise modified will void any and all warranty. This is to protect our customers and enable us to continue decades of quality service and support for our customers.

Please understand: we do NOT try to sell defunct stuff--that's what we use dumpsters for. Occasionally something will die.. Please call or email about any issues--we'll do our best to help you!

Items lost in shipping shall be between the client and the shipping company. We do not cover your data losses, though we DO make every effort to ensure the security of your data. Any items lost or damaged will be covered at replacement value only. We will do what we can to aid you in your claim, but we cannot be responsible for problems beyond our control. Receipts and proof of value are generally necessary for any claim process.

We reserve the right to use our own boxing for shipping of laptops. Experience has taught us that the manufacturers' shipping boxes are sometimes inadequate, and some are also so large as to incur additional charges for shipping. If you wish to use your original box for shipping, it must be stated before shipping, and it will incur up to $25 extra in shipping charges.Fedex, and the USPS all offer boxing at free or greatly reduced rates: we suggest that you ask for these items when making your shipment. If you need us to provide boxing, we will be glad to do so, and can have a box delivered to you for pickup of your laptop, at a reasonable rate.